Privacy Policy

Information according to Articles 13 & 14 of the GDPR and Article 13 of the German Telemedia Act (TMG)


Data protection information for clients: Download (provides additional information not given in the T&Cs) according to Articles 13, 14 & 21 of the GDPR

Microsoft Teams privacy policy and terms of use: Download


General information

At FKN HOLDING GmbH & Co. KG, we take the protection of your personal data very seriously. We treat all personal data confidentially and process it in accordance with applicable legislation and this privacy policy. It is possible to use this website without providing any personal data. Insofar as possible, personal data (e.g. your name, address or email address) is only collected on this website on a voluntary basis. We do not disclose your personal data to third parties without your express consent. We would like to remind you that when data is transferred online (e.g. by email), there are always some security risks. It is therefore impossible to fully protect data from third party access.

Contact details of the Data Controller

Kirchensaller Strasse 36
74632 Neuenstein, Germany
Telephone: 0049 7942 106-0
Fax: 0049 7942 662
Email: info(at)

Contact details of the Data Protection Officer

Kirchensaller Strasse 36
74632 Neuenstein, Germany
Email: datenschutz(at)



Cookies are small files that are used to store specific equipment-related information on your device (PC, tablet, smartphone, etc.) when you visit this website. Cookies serve different purposes. Some help make the website more user friendly and thus improve the user experience (e.g. by saving login details). Others collect statistical data about how the website is used, which we analyse to help us improve our online offering. You can decide whether or not to accept cookies. Most browsers have an option for restricting the storage of cookies or blocking them completely.


Data security

We implement all the technical and organisational measures required to ensure adequate protection of your personal data, in particular those defined in para. 9 of the German Federal Data Protection Act (BDSG) or, as of 25 May 2018, in Art. 32 of the GDPR.



When you send us data (e.g. via the contact or application forms), we use the latest encryption protocols to protect the data during the transfer (e.g. SSL via HTTPS). If a connection is encrypted, you will see a padlock symbol in the address bar, and the address will start with "https://".


Server log files

The website provider automatically collects and stores information in server log files, which your browser automatically sends to us. These are:

  • Browser type and version
  • Operating system
  • Referrer URL
  • Hostname of the computer accessing the website
  • Time of the server request

This data cannot be linked to specific persons. This data is not merged with other data sources. We reserve the right to check this data subsequently if we become aware of evidence of illegal use.


Contact form

If you send us an enquiry using the contact form, the data you enter, including contact details, is stored by us for the purposes of processing your enquiry and in case of follow-up questions. The data you enter in the contact form is only processed on the basis of your consent (Art. 6(1)(a) GDPR). You can withdraw this consent at any time. An informal message to us by email is sufficient for this. The legality of the data processing performed prior to withdrawal of consent remains unaffected. We continue to hold the data that you enter in the contact form until you ask us to erase it, you withdraw your consent to the storage of the data or the purpose for the data storage no longer applies (e.g. the processing of your enquiry has been completed). If we do not enter into a contractual relationship with you, we delete your data after 6 months. This is without prejudice to any mandatory statutory regulations – in particular retention periods.


Use and retention of data

Unless otherwise required by law, we only use the personal data we collect from you to provide you with the information or services you require, or for other purposes (e.g. managing job applications) for which you have given your consent. Our employees are bound by a duty of discretion and must comply with the provisions of para. 5 BDSG. (From 25 May 2018: Commitment to confidentiality.) We block your data or delete it from the system after 3 months, providing there are no other grounds for keeping it (e.g. legal grounds due to the establishment of a contractual relationship) (Art. 17, 18 GDPR).


Types of data and categories used

Metadata, inventory and contact data, content data, usage data;
interested parties, applicants and visitors to our website


Children and young people under the age of 16

Children and young people under the age of 16 should not send personal data to FKN GROUP without the consent of their parent or guardian. FKN GROUP does not collect, process or use personal data from children or young people under the age of 16. FKN GROUP encourages all parents and guardians to instruct their children as to the safe and responsible handling of personal data online. Further information can be found here, for example.


Access, erasure and blocking

You have, at any time and without cost, the right to access the personal data we hold about you, including information about its source and recipients and the purpose for which we process it. You also have the right to request that we rectify, block or erase this data.

With regard to the processing of personal data (if any), you have the following rights:

  • The right to access your personal data as per Art. 15 GDPR;
  • The right to obtain from us the rectification of your personal data as per Art. 16 GDPR;
  • The right to obtain from us the erasure of your personal data as per Art. 17 GDPR;
  • The right to obtain from us restriction of processing of your personal data as per Art. 18 GDPR;
  • The right to data portability as per Art. 20 GDPR.

You can contact our Data Protection Officer at any time regarding your rights or other matters relating to data protection:

Kirchensaller Strasse 36
74632 Neuenstein, Germany
Email: datenschutz(at)


Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a supervisory authority as per Art. 57(1)(f) GDPR.


Privacy policy for the use of YouTube

This website uses plugins from YouTube, which is operated by Google. The operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit a page on our website that features a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed about which of our pages you have visited. If you are logged in to your YouTube account, YouTube is able to link your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account. For more information on how user data is handled, please refer to the YouTube Privacy Policy at

© FKN GROUP 2023